1. How can I place an order?
To place an order with haviron, simply browse our collection, select the items you wish to purchase, and add them to your cart. Proceed to checkout, where you can enter your shipping and payment details. Once your order is confirmed, you will receive a confirmation email.
2. What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, we support Apple Pay, Google Pay, and various local payment methods to ensure a seamless checkout experience for our customers.
3. How long will it take to receive my order?
Shipping times vary depending on your location and the shipping method selected at checkout. Once your order has been processed and shipped, you will receive a tracking number to monitor its progress. For estimated delivery times, please refer to our Shipping Policy page.
4. Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery online.
5. What is your return policy?
We offer a 30-day return policy for eligible items. If you are not completely satisfied with your purchase, you may return it for a refund or exchange within 30 days of receipt. Please refer to our Returns & Exchanges page for more information on our return policy and how to initiate a return.
6. How can I contact customer service?
If you have any questions or concerns, our customer service team is here to help. You can reach us via email at support@haviron.com or by calling 3035508521. Our office hours are [insert office hours here]. We strive to respond to all inquiries within 24 hours.
7. Do you offer wholesale pricing?
Yes, we offer wholesale pricing for bulk orders. Please contact our sales team at support@haviron.com for more information on wholesale pricing, minimum order quantities, and customization options.
8. Can I cancel or modify my order?
Once an order has been placed, it is processed quickly to ensure prompt delivery. Therefore, we are unable to guarantee changes or cancellations once an order has been submitted. However, please contact us as soon as possible, and we will do our best to accommodate your request.
9. Are there any additional fees or taxes?
The price displayed at checkout is inclusive of all applicable taxes and fees. However, please note that international orders may be subject to customs duties and import taxes, which are the responsibility of the recipient.
10. Is my personal information secure?
Yes, we take the security of your personal information seriously. Our website is encrypted using SSL technology to ensure that your data is protected during transmission. Additionally, we do not store your payment information on our servers.
11. Do you ship internationally?
Yes, we ship to most countries worldwide. However, please note that shipping times and fees may vary depending on your location. For more information on international shipping, please refer to our Shipping Policy page.
12. Do you offer gift wrapping?
Yes, we offer gift wrapping services for an additional fee. During checkout, you will have the option to add gift wrapping to your order and include a personalized message for the recipient.
If you have any further questions or require assistance, please don’t hesitate to contact us. We’re here to help!
Contact us
Tel: 3035508521
Email:support@haviron.com
Address:11931 Barrentine Lp, Parker, CO 80138